6 Ways to Get the Fandango Convenience Fee Waived

Two ladies chewing popcorn probably in a Cinema

Fandango is the most popular movie ticketing site, but it’s not exactly cheap. However, you can avoid paying their convenience fee by getting your tickets through one of their partner theaters, joining an exclusive club, or using your credit card.

Here are 6 ways to get the Fandango Convenience fee waived:

Buy your tickets at a Fandango partner theater.

  • Fandango partner theaters include Regal Cinemas, Cinemark, and AMC.
  • You can find a list of Fandango-partnered theaters on or at the theater itself.

Check for promotions on the Fandango site.

To check for promotions on the Fandango site, click “Special Offers” in the footer.

To check for promotions on the Fandango app, tap “Movie Times & Tickets” at the bottom of your screen and “Offers & Savings.

To check for promotions on Facebook, look for an ad in your News Feed or search for “Fandango Offer Codes” to find one.

Join the VIP program.

If you’re a frequent moviegoer, it’s worth signing up for Fandango VIP. It’s a free rewards program that offers exclusive offers, discounts, and free movie tickets. You can sign up for the Fandango VIP program.

Earn points for every ticket purchase

If you join the VIP program, you’ll get access to special discounts on select films and TV shows, as well as free FandangoNOW rentals with each ticket purchase.

Use your Discover card to buy tickets.

Discover cardholders can buy tickets without a fee.

To avoid the $2 convenience fee, you’ll need to use your Discover card number when purchasing tickets at the box office or over the phone.

You can also avoid it by using your Discover card as payment during checkout when ordering online.

Use Your Rewards Points.

This tip is for you if you’re a rewards credit card user. If not, keep reading anyway—you might expand your travel arsenal with one of these cards.

A rewards credit card allows you to earn points by making purchases and paying bills.

The points can be redeemed for travel or other perks like gift cards and cash back. American Express Membership Rewards, Chase Ultimate Rewards, and Citi ThankYou Points are the best-known examples.

If you have one of these cards, it may be possible to use them to get discounts on tickets or even free tickets through their rewards programs. For example:

  • American Express Membership Rewards offers a 5% point rebate off all Fandango orders of $35+ if purchased through (the same benefit found in any store).

You can also use Amex’s Pay with Points option at checkout–which allows customers an extra 10% off their total purchase price-

-to apply toward the cost of movie tickets at checkout when purchasing Fandango gift cards using Pay with Points (the minimum amount required is $25).

-This means if you’re buying two tickets that would typically cost $48 each ($96 total), then instead of paying $96 plus tax (at least) for those tickets in person at the theater box office, it’d only cost about $74 including tax by using this method.

Get your tickets from Amazon.

  • Get your tickets from Amazon. You can get a $5 credit when you buy Fandango tickets through Amazon, and the website will waive their convenience fee if you use its service to purchase tickets for any of the following theaters:

-Regal Entertainment Group, AMC Entertainment Inc., Cinemark Holdings Inc., Cineplex Entertainment Corp., National Amusements Inc., and Fairfield Cinemas LLC (the latter being movie theater chains owned by AMC).

-This means that if you live in an area with a Fandango partner theater near you, you could save up to $5 per ticket by purchasing them through this method.

Fandango movie tickets

Fandango is the go-to destination for movie tickets, theater information, and entertainment news.

From blockbuster hits to indie favorites, find movie times and buy tickets in advance on

Fandango tickets

FandangoNOW lets you stream new release movies the same day they hit theaters, with unlimited streaming and downloads.

The Fandango App features the most convenient movie-going experience available: find showtimes & buy your tickets on the go, get nearby theaters & parking info, watch trailers & clips, view exclusive videos and more.

Fandango VIP

-Fandango VIP is an exclusive theater-going experience available at select locations nationwide.

It features a dedicated box office, a lounge area with free food and drinks, reserved seating, and sometimes swag bags.

Fandango VIP: The Basics

To use Fandango VIP, you must first check in on Fandango’s website or app. You can’t just show up at a theater without purchasing tickets ahead of time.

Once you’re checked in, you’ll get an email confirmation with instructions on reserving your spot at the theater of your choice.

The cost of using Fandango VIP varies depending on where you live and which theater chain you use.

For example, Regal charges $19 per ticket for its VIP service, while Cinemark charges $14-$15 per ticket (discounts are available for families). A few chains offer discounted rates if you purchase multiple keys at once

Fandango Movies

Fandango movies is a movie ticketing service that allows you to purchase and manage movie tickets for your favorite films.

You can use fandango movies to buy tickets for upcoming showings, watch trailers, read reviews, and more.

Fandango we love movies

Fandango Movies was founded in 2000 by former Blockbuster Video co-founders, Inc., which later changed its name to Fandango Media, Inc.

In January 2010, Fandango Media acquired (formerly Moviefone). On January 27, 2011, Fandango acquired Flixster’s social media sites Flixster and Rotten Tomatoes.

In February 2014, Fandango announced its intention to become a stand-alone company with its ticketer system.

In February 2017, Fandango acquired Movieclips’ film library and will use it to create new content in the future.

Frequently Asked Questions

Does Fandango give full refunds?

Yes, you can exchange or refund your entire order (except for the convenience fee in the case of a refund) through Fandango,, or Flixster before the applicable theater’s refund and exchange deadline.

 What is a movie convenience fee?

The convenience fee is the extra cost of buying tickets online. For example, the average price for a visa at a movie theater is about $8.95, but if you buy your ticket online, the cost increases by $1.00-$2.00 (or more).

Why do theaters charge this fee? Theaters charge this fee because it provides an easy way to purchase tickets without waiting in line at the box office or on the phone with customer service representatives.

It also helps them stay competitive with other entertainment venues like video rental stores and restaurants that offer online ordering and delivery options.

Are Fandango tickets legit?

Fandango has a consumer rating of 1.23 stars from 1,116 reviews indicating that most customers are generally dissatisfied with their purchases.

Consumers complain about poor customer service when they have questions about orders or need to cancel tickets purchased through Fandango’s website or mobile app.

They also complain about difficulty contacting customer service by phone because of long wait times or being transferred multiple times before reaching an agent who can help them resolve their issue.

In addition, some consumers complain that they could not get refunds on their order even though they had a valid reason for requesting one.

How long does it take Fandango to refund money?

The Fandango refund policy states that it can take up to two weeks for your refund to be completed.

Refunds are processed within two weeks of the ticket purchase. If you purchased tickets on Fandango and need a refund, contact us at 1-800-FANDANGO or contact them directly at 1-866-8575-191.

How do I use Fandango refund credit?

If you’ve been waiting to use your Fandango refund credit, now’s the time. The company offers a limited-time promotion for select moviegoers who want to redeem their credit for free movies.

Step 1: Visit Fandango at or Fandango’s mobile app.

Step 2: Select your movie, theater, date, time, and ticket quantity.

Step 3: At checkout, select ‘Promo Code,’ enter your code and ‘Apply’

Step 4: If needed, pay any remaining balance and complete your purchase.

Can you get a partial refund on Fandango?

You are eligible for a refund (minus any Convenience Fees) or exchange only if you: (i) are seeking a refund or exchange of an entire order (i.e., no partial refunds or exchanges),

(ii) initiated the refund or exchange before the applicable deadline referenced at support fandango, and

(iii) your receipt has not been printed.

A partial refund is unavailable for tickets purchased from third-party sellers on Fandango, such as eBay and StubHub, unless otherwise stated by the third-party seller.

How does Fandango app work?

You can purchase movie tickets on Fandango in these simple steps: Use the search box at the top of the Fandango website or the mobile app to find a show time and theater near you.


Click here for a complete list of what theaters you can purchase tickets for. Then, select a show time to begin checkout.

Enter your zip code and select how many tickets you want to buy (1-2). Next, choose your payment method (Credit Card or PayPal).

Before completing your purchase, you may be asked to confirm your billing address and shipping location.

Once you’ve confirmed all this information, click “Pay Now” and “Buy Tickets” to complete your transaction.

Does FandangoNOW cost money?

Unlike a traditional streaming service that charges monthly subscription fees, FandangoNow has no such expenses. However, you will need an account to watch movies on the site, which is free.



You can get movie tickets without a fee added to your total if you know where to look.

Fandango is the leading online ticketing service, which means that if you’re not careful, you could pay an extra fee just to buy tickets from them. Thankfully, there are ways to avoid this undesirable outcome.

First, check out the theaters’ websites before buying your movie tickets online. Most of them have special offers for customers who purchase their tickets directly through their sites—sometimes even free popcorn or soda.

If you don’t want to bother with visiting every theater’s website individually (or if none of them offer any deals), try using Fandango’s partner theaters list instead

—it’ll show you all of the nearby theaters that are part of Fandango’s program and whether they offer any special deals on top of Fandango’s usual prices.

Another way around those pesky convenience fees is buying your movie tickets directly through Fandango itself

—it may seem counterintuitive at first glance (since we’re talking about avoiding paying extra costs).

Still, it can be worth checking out if you have time before your screening starts and don’t want to deal with waiting in line at the box office because they ran out of wristbands for reserved seating. Some theaters require reservations beforehand anyway;

if this happens when buying a ticket online doesn’t make sense either because there aren’t enough seats left or because showing up early isn’t realistic for whatever reason, then purchasing directly from Fandango is still a viable option since it allows last-minute purchases without giving up any perks like reserved seating options.

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